Privacy Policy
Last Updated: January 13, 2026 | Effective Date: January 13, 2026
1. Introduction
Welcome to StudyLens ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information.
StudyLens is an AI-powered visual learning companion that helps students understand educational content by analyzing images of textbooks, notes, and problems. This Privacy Policy explains our practices regarding the data we collect when you use our website and services at studylens.app.
By using StudyLens, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, password (encrypted), profile picture, and username when you create an account.
- Profile Information: Education level, preferred language, date of birth (optional), and learning preferences.
- Uploaded Content: Images of educational materials you scan, including textbook pages, handwritten notes, diagrams, and problems.
- Communication Data: Messages you send through follow-up questions, feedback, and support requests.
- Payment Information: Billing address and payment method details (processed securely by Stripe; we do not store full card numbers).
2.2 Information Collected Automatically
- Usage Data: Features used, scans performed, time spent, learning streaks, and interaction patterns.
- Device Information: Browser type, operating system, device type, screen resolution, and unique device identifiers.
- Log Data: IP address, access times, pages viewed, and referring URLs.
- Location Data: Approximate location based on IP address (country/region level only).
2.3 Information from Third Parties
- OAuth Providers: If you sign in with Google, we receive your name, email, and profile picture from Google.
- Payment Processors: Stripe provides us with transaction status and billing information (not full card details).
3. How We Use Your Information
We use your information for the following purposes:
Providing Educational Services
- Analyze uploaded images using AI to generate explanations
- Provide step-by-step solutions and learning content
- Generate practice problems based on your learning
- Maintain your scan history and bookmarks
- Track your learning streaks and progress
Account Management
- Create and manage your account
- Process subscription payments and billing
- Send account-related notifications
- Provide customer support
Improvement & Analytics
- Analyze usage patterns to improve our AI and features
- Conduct research to enhance educational outcomes
- Fix bugs and optimize performance
- Develop new features based on user needs
Safety & Legal
- Prevent fraud and abuse
- Enforce our Terms of Service
- Comply with legal obligations
- Protect the rights and safety of users
4. Data Sharing & Third Parties
We do not sell your personal information. We share data only in the following circumstances:
| Service Provider | Purpose | Data Shared |
|---|---|---|
| Google Gemini | AI-powered image analysis and explanations | Uploaded images, text content |
| Stripe | Payment processing | Billing info, transaction data |
| Google OAuth | Authentication | Email, name, profile picture |
| Vercel | Hosting and infrastructure | Server logs, IP addresses |
| Cloudflare R2 | Image storage | Uploaded images |
| Neon | Database hosting | All user data (encrypted) |
We may also share information:
- With your consent or at your direction
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- In connection with a merger, acquisition, or sale of assets (with notice to you)
5. Data Storage & Security
5.1 Data Retention
- Account Data: Retained until you delete your account
- Scan History: Based on your plan (7 days for free, unlimited for premium)
- Uploaded Images: Automatically deleted after 30 days (unless bookmarked)
- Usage Logs: Retained for 90 days
- Payment Records: Retained for 7 years (legal requirement)
5.2 Security Measures
We implement industry-standard security measures:
- TLS 1.3 encryption for all data in transit
- AES-256 encryption for data at rest
- Secure password hashing using bcrypt
- Regular security audits and penetration testing
- Role-based access controls for our team
- Automatic session expiry and secure token handling
Important: While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights & Choices
Depending on your location, you may have the following rights:
Access
Request a copy of your personal data
Rectification
Correct inaccurate personal data
Deletion
Request deletion of your data
Portability
Export your data in a machine-readable format
Objection
Object to processing of your data
Restriction
Limit how we use your data
To exercise these rights, please contact us at privacy@studylens.app. We will respond within 30 days.
Account Controls
- Profile Settings: Update your information in Settings → Profile
- Notification Preferences: Manage emails in Settings → Notifications
- Delete Account: Settings → Account → Delete Account
- Export Data: Settings → Privacy → Download My Data
8. Children's Privacy
StudyLens is designed for students of all ages. However, we take special care with younger users:
- Under 13 (COPPA): Children under 13 should use StudyLens with parental consent. We do not knowingly collect personal information from children under 13 without parental consent.
- Under 16 (GDPR): In the EU, children under 16 require parental consent to create an account.
- Student Data: We do not sell student data or use it for behavioral advertising.
If you believe we have collected information from a child without proper consent, please contact us immediately at privacy@studylens.app.
9. International Data Transfers
StudyLens operates globally. Your data may be processed in:
- United States (Vercel, Stripe, Google)
- European Union (some infrastructure)
We use Standard Contractual Clauses and other safeguards to protect data transferred outside your country. For EU users, we comply with GDPR requirements for international transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes:
- We will update the "Last Updated" date
- We will notify you via email or in-app notification
- For material changes, we may ask for your consent again
11. Contact Us
If you have questions about this Privacy Policy or our data practices:
StudyLens Privacy Team
Email: privacy@studylens.app
Address: [Your Business Address]
We aim to respond to all privacy inquiries within 30 days.
By using StudyLens, you acknowledge that you have read and understood this Privacy Policy.